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Understanding User Roles in MANAGE

We understand the importance of efficiency, security, and tailored access in managing your operations. That's why we've developed unique user roles within PayRange MANAGE, designed to streamline your workflow while safeguarding sensitive information.

How do User Roles work? 

Each user role serves a specific purpose, ensuring that users have access only to the features and functionalities relevant to their responsibilities. Whether you're an Owner, Manager, Route Driver, Distributor, Finance, or Customer Support personnel, our user roles cater to your needs, providing a clear delineation of access and responsibilities.

Empowering Laundry Owners with Control and Efficiency

Streamline your operations, minimize unauthorized usage, and take control of your laundry business like never before with the Attendant feature in PayRange MANAGE. With the Attendant feature, you can grant your attendants the ability to operate your washers and dryers without requiring coins or adding funds to the PayRange app. A monthly fee applies.

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Get to know the User Roles in MANAGE

  • The administrative role for account management with full access to PayRange MANAGE console.

  • The "Manager" role is similar to the Owner role, except this role cannot view or change banking information, and can not add or remove any users.

  • Designed for route drivers and technicians needing to install devices. Tags must be applied to user upon creation.​

  • Intended for users external to your organization. Distributor role lets a user create and manage multiple PayRange operator accounts Full access to MANAGE except for Payments/Banking Info.

  • Users who require access to financial records & sales insights. This user does not have access to account banking information.

  • Assign this user role to those individuals who are responsible for  improving & managing the consumer experience.

  • This user role should be assigned to those who need to directly manage devices. 

  • This role is intended for a user who needs operational management of the Operator account. Specifically related to the sales, device, and payment information.

  • This role is specific to the Attendant Feature in MANAGE. If an Operator intends to permit individuals to utilize the Attendant Feature and they are not already added to their account, then they will need to be added as an Attendant. Attendants do not have access to the operator account or any corresponding information

User roles and permissions are designed to control access levels for different users within the PayRange MANAGE console. Click below to learn more on user roles and permissions.  

Quick Glance at User Roles & Permissions

User Role
Sales
Payment
Devices
Marketing
Rooms
Offers
Attendant
Settings
Attendant
Route Driver
Customer Service
Finance
Business Operations
Supervisor
Distributor
Manager
Owner

Getting Started with User Roles

Log in to your operator account in PayRange MANAGE. Select “Settings” from the left menu. Any user to be added must first have a Consumer Account with PayRange using the same email address. To setup a consumer account, the user can download the PayRange App and sign-up with email, or click here on a desktop computer. 

To assign roles to a user account: 

Next to the user account shown under >Settings >Users, click on the pencil icon under "Actions" and assign the user a role.

Visit the Help Desk for step by step instructions on how to add or remove users from your MANAGE operator account. 

Need help?

Visit the PayRange help desk to learn how to set up the New User campaign

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